TAPinto Terms and Conditions - FINAL
TERMS AND CONDITIONS
Effective Date: 5th August 2025
Last Updated: 5th August 2025
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1\. INTRODUCTION AND ACCEPTANCE
Welcome to TAPinto®, operated by Tapintome Ltd ("we," "us," "our," or "TAPinto"). These Terms and Conditions ("Terms") govern your use of our platform, website (tapinto.me), and all related services.
By creating an account, accessing our platform, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
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2\. ABOUT TAPINTO
2.1 Our Services
TAPinto is a digital business networking and directory platform offering:
\- "ME" Profiles (digital business cards and professional profiles)
\- Business Directory and Impact Directory
\- Rewards Club with exclusive discounts and offers
\- Secure Communities for private networking
\- FX Portal for currency exchange services
\- Social Impact Wallet through Auxilium Gives
2.2 Company Information
Tapintome Ltd
Company Registration: 14881481
VAT Number: GB440751903
Registered Office: Suite 7 & 8 Silverbirch House, Mylord Crescent, Camperdown Industrial Estate, Newcastle upon Tyne, NE12 5UJ
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3\. ACCOUNT REGISTRATION AND ELIGIBILITY
3.1 Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By registering, you represent and warrant that you meet these requirements.
3.2 Account Registration
\- You must provide accurate, current, and complete information during registration
\- You are responsible for maintaining the confidentiality of your account credentials
\- You must notify us immediately of any unauthorised use of your account
\- One person or entity may maintain only one account unless expressly authorised by us
3.3 Account Types
We offer different account tiers with varying features and pricing:
\- Essential: Free tier with basic features
\- Standard/Business: Paid tier with enhanced features
\- Premium/Business Plus: Advanced tier with comprehensive features
\- Partnership: Invitation-only tier for strategic partners
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4\. USE OF SERVICES
4.1 Permitted Use
You may use our services for legitimate business networking, professional development, and accessing our marketplace offerings in accordance with these Terms.
4.2 Prohibited Activities
You must not:
\- Use our services for any unlawful purpose or in violation of applicable laws
\- Impersonate any person or entity or misrepresent your affiliation
\- Upload, post, or transmit any content that is harmful, threatening, abusive, or defamatory
\- Attempt to gain unauthorised access to our systems or other users' accounts
\- Use automated systems (bots, scrapers) without our express written permission
\- Interfere with or disrupt our services or servers
\- Violate any intellectual property rights
\- Engage in spam, phishing, or other deceptive practices
\- Use our platform to compete directly with our services
4.3 Content Standards
All content you submit must:
\- Be accurate and not misleading
\- Comply with applicable laws and regulations
\- Respect others' intellectual property rights
\- Maintain professional standards appropriate for business networking
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5\. PAYMENTS AND BILLING
5.1 Pricing
Our current pricing structure includes both one-off payments and optional upgrades. All prices are displayed in British Pounds (£) and include VAT where applicable.
5.2 Payment Processing
\- Payments are processed securely through Stripe
\- You authorise us to charge your chosen payment method
\- All sales are final unless otherwise specified in our refund policy
\- We reserve the right to change pricing with 30 days' notice
5.3 Refunds
Refunds are considered on a case-by-case basis. Contact legal@tapinto.me for refund requests within 14 days of purchase.
5.4 Rewards Club
Our Rewards Club operates on an annual membership basis with different tiers offering various discount levels and benefits. Membership benefits are subject to availability and partner terms.
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6\. INTELLECTUAL PROPERTY
6.1 Our Rights
TAPinto, our logo, and all related marks are trademarks of Tapintome Ltd. All content, software, and technology used in our services are our property or licensed to us.
6.2 Your Content
You retain ownership of content you submit but grant us a worldwide, non-exclusive, royalty-free licence to use, display, and distribute your content in connection with our services.
6.3 User-Generated Content
By submitting content, you represent that you have all necessary rights and that the content does not infringe any third-party rights.
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7\. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to our data practices as described in our Privacy Policy.
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8\. "ME" PROFILES AND BUSINESS DIRECTORY
8.1 Profile Accuracy
You are responsible for ensuring all information in your "ME" Profile and business listings is accurate, current, and truthful.
8.2 Profile Visibility
Depending on your account tier and privacy settings, your profile may be visible to other users and appear in search results.
8.3 Business Verification
We may verify business information and reserve the right to remove unverified or fraudulent listings.
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9\. SECURE COMMUNITIES
9.1 Community Standards
All Secure Communities must comply with our community guidelines and these Terms.
9.2 Data Ownership
In Secure Communities, you retain ownership and control of your data in accordance with our data ownership guarantees.
9.3 Moderation
We reserve the right to moderate content and remove users who violate community standards.
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10\. SERVICE AVAILABILITY AND MODIFICATIONS
10.1 Service Availability
We strive to maintain service availability but do not guarantee uninterrupted access. We may suspend services for maintenance, updates, or other operational reasons.
10.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.
10.3 Updates to Terms
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new Terms.
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11\. LIMITATION OF LIABILITY
11.1 Service Disclaimer
Our services are provided "as is" without warranties of any kind. We do not warrant that our services will be error-free or uninterrupted.
11.2 Limitation of Damages
To the maximum extent permitted by law, our liability is limited to the amount you paid for our services in the 12 months preceding the claim.
11.3 Exclusions
We are not liable for:
\- Indirect, incidental, or consequential damages
\- Loss of profits, data, or business opportunities
\- Third-party content or actions
\- Service interruptions or technical failures
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12\. INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights.
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13\. TERMINATION
13.1 Termination by You
You may terminate your account at any time by contacting us at legal@tapinto.me.
13.2 Termination by Us
We may terminate or suspend your account immediately if you breach these Terms or engage in prohibited activities.
13.3 Effect of Termination
Upon termination, your right to use our services ceases immediately. We may retain certain information as required by law or for legitimate business purposes.
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14\. DISPUTE RESOLUTION
14.1 Governing Law
These Terms are governed by the laws of England and Wales.
14.2 Jurisdiction
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14.3 Alternative Dispute Resolution
We encourage resolution of disputes through direct communication. For unresolved issues, we may agree to mediation before pursuing legal action.
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15\. GENERAL PROVISIONS
15.1 Entire Agreement
These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and TAPinto.
15.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
15.3 Waiver
Our failure to enforce any provision does not constitute a waiver of our right to enforce it later.
15.4 Assignment
You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.
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16\. CONTACT INFORMATION
For questions about these Terms or our services, please contact us:
Email: legal@tapinto.me
Address: Suite 7 & 8 Silverbirch House, Mylord Crescent, Camperdown Industrial Estate, Newcastle upon Tyne, NE12 5UJ
Website: tapinto.me
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© 2025 Tapintome Ltd. All rights reserved.
These Terms and Conditions are effective as of the date stated above and supersede all previous versions.